We are excited to introduce you to our loyalty program, designed to reward our most loyal customers!! Sign up now on our site and start earning points with every order you place and redeem them to get discounts on your next orders.
Frequent questions
Earn points
There are currently 4 ways to earn points:
- By placing orders on our site: Receive 10 points for every €1 spent*
- Creating an account: When you create your account you will receive 50 points
- Celebrating your birthday: You will receive 50 points on your birthday
- By tagging us in your stories and posts on Facebook and Instagram: you will receive 25 points**
*You can only earn points with products on sale, shipping costs do not affect the points earned.
**Points will be assigned by our staff after confirming the validity of the tag.
In this case your points balance will be updated accordingly, i.e. the points earned from the refunded order will be deducted.
No , joining the club is completely free and earning points does not involve any extra costs.
You will receive the points as soon as we ship your order , if once you have received the shipping confirmation you have not yet obtained the points do not hesitate to contact us and we will resolve the problem
Social Tags
Yes , you must have placed at least one order on our site and at least one product you purchased or the package you just received must be visible in the post or story.
Yes , for spam reasons we can only award you points once per order.
At the moment we are only on these two social networks, any other accounts on other social networks are not managed by us
Awards
From your account navigate to the Club 1954 tab, from there you can press the redeem button (marked with a gift package) to access the rewards screen. Finally select the reward you want and click the redeem button on the same line as the reward.
You can do this in the Wallet section of the Club 1954 tab in your personal account.
Unless otherwise stated in the reward card, all available rewards expire 30 days from the time of redemption.
No , the prizes cannot be combined with each other or with other discount codes.
No , once redeemed they can be used on any of your orders , regardless of the total amount.
Other questions
No , the points you earn are yours forever.
Contact us at info@mancinelli1954.it or write to us in the site chat, we will check your balance and solve your problem.
We also remind you that points can only be earned from the amount of the products and not from shipping costs.
Unfortunately, the creation of our club did not allow us to automatically assign the points due to customers for past orders or for creating an account, we are working to resolve this issue. Contact us by email at info@mancinelli1954.it or in chat and we will assign you the points you are entitled to
We wanted to include this way to earn points because we want to give a smile to our customers on their special day but we understand you, personal information should not be shared lightly and for this reason we do not force anyone to enter their date of birth.